It amazes me how pride gets in the way of certain individual's mindsets. I'm quite a forgiving person, and it's mind blowing to know that all it would take for certain circumstances to be changed - ends with one word 'sorry.' Being a simple-minded being, that's all it really takes for me to put differences aside and grudges to rest. That one word goes a long way. It definitely shows me that you are aware of your mistakes, and that your pride means less than my existence. Apologizing isn't such a difficult task, esppecially since those in the wrong - fail to use it. These beings would rather avoid the entire ordeal and situation, than set things right and stable with one simple word. 

Words make a difference, even just one. The difficulty of the use of one word is surprising, because just one word could nearly solve an issue, yet I hardly hear it. Pride, status, humiliation all factor in with such simple situations - why spend the rest of your life being angry only due to the fact that another is angry at you?